Have questions about 222Ace? It’s all right here in our FAQ section! To assist you with your experience, we have collated the most frequently asked questions, from account registration, game rules, promotions, to withdrawals. Find out right away to maximize your time at 222Ace. If this does not does not work, our customer support team is available to assist you.
Registration
A member must be at least 21 years old to participate in 222Ace. If a member is underage, their account will be deactivated, and they may return to play once they reach the legal age.
Simply click the ‘Register’ button, enter your details, and complete your registration with OTP verification.
Click on ‘My Account’, then select ‘User info’ to update your ‘First Name’, ‘Last Name’, and ‘Email Address’ before you start playing in 222Ace.
Please reach out to our Customer Service via live chat for assistance.
Account
Once you have completed the registration, changing your login username is not permitted.
On the login page, click ‘Forgot Password’, then navigate to the ‘Forgot Username’ section to retrieve your username via SMS.
Click ‘Forgot Password’ on the login page, then go to the ‘Forgot Password’ section to reset your password using SMS or Email verification.
In the upper right corner, click the ‘Profile’ button, then select ‘My Account’ and opt for the Reset password for Account option to set a new login password.
Click the ‘Profile’ button at the top right, then select ‘My Account’ and choose the Reset password for Withdrawal option to create a new withdrawal password.
For assistance, please contact our Customer Service through live chat.
Please contact Customer Service for help with changing or verifying your registered phone number.
Unverified Phone Number: To change or verify your phone number, click on the ‘Profile’ button located in the upper right corner, then select ‘My Account’ and choose ‘User Info’. Verified Phone Number: For additional help, please reach out to our customer service via live chat.
To check your transaction history, click on the ‘Profile’ button at the top right, select ‘Finances’, and then ‘Transaction History’. This will allow you to review your past deposits, withdrawals, fund transfers, and bonuses for a specific timeframe.
Products
222Ace features 7 casinos including Evolution, Sexygaming, Microgaming, Playtech, SuperSpade, Ezugi, and Amazing Gaming.
Available games include Andar Bahar, Teenpatti, Baccarat, Roulette, Sicbo, Dragon Tiger, and Blackjack.
There are 4 slot providers at 222Ace: Microgaming, Playtech, Netent, and Pragmatic Play.
The slot offerings include Classic Slots, Video Slots, Bonus Slots, and Table Games.
Website
Founded in 2009, 222Ace holds a gambling license from The E Gambling Montenegro (license number: 0133) and Pagcor
In just five years, 222Ace received nominations from the EGR Awards by eGaming Review Magazine for “Asian Live Gaming Operator of the Year,” along with nominations in 2009 and 2010 for “Asian Operator of the Year.”
222Ace can be accessed on three platforms: Desktop Version, Mobile Web Version, and Mobile App Version (available for download).
For further assistance, please contact our customer service via live chat.
Please reach out to our customer service through live chat for more help.